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Home Customer Service

Customer Service

Our number one priority is our customers and we want you to be completely satisfied when shopping for Hair Fusion products. If you have questions, concerns, need shipping information or help with a return, please see below for help and contact information.

HERE'S HOW TO CONTACT US

 

PHONE

Toll Free: 1-877-690-3960

Monday-Friday 8am-11pm EST

Saturday-Sunday 8am-8pm EST

EMAIL

support@realhairfusion.com

Please allow 24 hours for a response

 

 

FAX

1-877-690-3960

 

EMAIL

support@realhairfusion.com

Please allow 24 hours for a response

FAX

1-877-690-3960

 

MAIL

Oomph Hair LLC

450B Paradise Rd #412

Swampscott, MA 01907

 

HELPFUL INFORMATION

You may also find helpful answers to your questions on our FAQ page.

 

SHIPPING INFORMATION

Most in-stock items will arrive 5-7 business days after receipt of your order.


CONTINENTAL U.S. SHIPPING OPTIONS:


Standard Shipping: $3.99

Expedited (2-3 days): $16.95-$21.95

Next Day Air: $29.95-$34.95


ALL OTHER SHIPPING OPTIONS:


Standard shipping to:

  • Alaska and Hawaii: $4.95
  • Canada: $14.95


*All orders placed prior to 12 noon EST Monday - Friday will ship the same day. Orders placed after 12 noon EST Monday - Friday and on weekends will be shipped on the following business day (business day refers to Monday - Friday, excluding holidays).

RETURNS

If you are not completely satisfied with your order, simply return your product within 30 days of receipt of your order to receive a full refund, less shipping and handling charges.

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